Data security is our top priority. We implement end-to-end encryption, secure data centers, and strict access controls to protect your information. Additionally, we comply with industry standards like GDPR and regularly update our systems to stay ahead of potential threats.

Absolutely! Our plans are flexible, allowing you to upgrade or downgrade as your business grows or your needs change. You can easily make adjustments through your account settings without any downtime.

Yes, our platform is designed for seamless integration with popular tools like CRM systems, project management software, and analytics platforms. This ensures smooth workflows without the need for additional development.

By automating repetitive tasks, optimizing workflows, and providing data-driven insights, our platform helps you increase efficiency and reduce operational costs. This allows you to focus on strategic goals and business expansion.

We provide detailed onboarding sessions, video tutorials, and an extensive knowledge base to help new users get started. Additionally, our team conducts regular webinars to ensure you make the most out of our platform's features.

Very Quickly. After you sign up you will schedule a call with our On-boarding team and we will show you how to use the software. Our bots are all pre built and ready to go.

Yes, our Ai bots can be customized to any script that you want it to have. We have over 32 languages that our AI bots can use.

There are no overage fees, but you will have to buy more minutes depending on your plan those minutes vary. Extra minute fees are printed in each plan above.

Yes, it will do all of that automatically.

If the AI assistant is uncertain—based on speech recognition confidence—it will automatically ask the homeowner to confirm key details (e.g., “Just to confirm, the address is 123 Maple Street?”), minimizing data entry errors before they occur.

Yes, we have over 32 languages that the bot can use at no additional cost.

When integrating with us, you'll gain access to a robust suite of performance analytics designed to help you optimize your outreach and ROI. You’ll track all core outreach metrics — connection rate, calls made, talk time, appointments booked, conversion and first-call close rates, drop rate, cost-per-call/acquisition, Call Recordings, and advanced quality scores like CSAT and first-call resolution — all visible in Blue Moon Digital.ai reporting dashboard.

Yes, you can pause your subscription but instead of the monthly plan we will only charge your card $10.99 for your monthly fee until you cancel or you need calls again.

Blue Moon Digital.ai is built for legal compliance. We only dial numbers with prior written consent and automatically scrub your call list against the U.S. DNC registry to avoid violations. At the start of each call, the AI announces, “This call is being recorded and I’m an AI assistant,” then offers an immediate opt-out. Our system uses geo-based logic to honor stricter state-level recording laws—for instance, requiring two-party consent in states like California. We also record a full audit trail, capturing your consent and any opt-out actions, so compliance is fully documented.

We are mainly here for residential properties because we work best for real estate wholesalers, Investors, and real estate agents as well. But we can help with specific scripts to train a bot for commercial real estate if needed.

No, you can not monitor the conversations between the AI agent, and the lead in real time. But you can listen to the call recording that will be in the CRM after the call and hear every detail that the homeowner has to say.

No, our system is very easy to use and does not require any technical skills.

No, there is no contract or long-term commitment. All we ask is try us out for three months and see if your business does not improve.

Blue Moon Digital.ai starts each call with tailored questions—budget, timeline, motivation—to evaluate interest. It uses NLP (Natural Language Programming) to score responses based on urgency and intent. Leads with high scores are flagged as “hot” and either handed off to your team or booked immediately. Those with uncertain responses go into nurture flows, while clearly uninterested homeowners are tagged as cold. The AI continuously refines its scoring with ongoing data to improve accuracy over time.

Yes, it can record the answers that the homeowner gives and puts that information into the CRM and you can see the answers there or you can go back and listen to the call in the notes.

Yes, the AI can handle inbound calls at the same time it is handling outbound calls. It can be a office assistant and ask all the questions the outbound call bot does plus some more. It can be an office assistant and transfer the calls to the right person, It can even take calls after hours and make notes in the crm and notify you if someone calls with call notes.

Yes, you can brand it to your company name, your brand, and personality that you want them to have.

No, there are no limits to how many team members can access the dashboard on your account.

We have knowledgebases that can help you, we are also available Monday-Friday 9am-5pm CST by phone.